We strive to provide exceptional experiences for our customers. Please review our cancellation and refund policy to ensure transparency and clarity.
Cancellation Policy:
Booking Amount: Please note that the initial booking amount is non-refundable under any circumstances.
Cancellation Fees:
For cancellations made 30 days or more prior to the scheduled departure or check-in date, a cancellation fee of 40% of the total tour cost will be applicable.
For cancellations made between 15 to 30 days prior to the scheduled departure or check-in date, a cancellation fee of 80% of the total tour cost will be applicable.
For cancellations made within 0 to 15 days of the scheduled departure or check-in date, 100% of the total tour cost will be charged as a cancellation fee.
We appreciate your understanding and encourage you to plan your trip accordingly.
Thank you for choosing Horeb Holidays!